Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and services.
Information We Collect
We may collect the following information:
- Personal details such as name, phone number, profile picture and email address
- Location data required to provide ride and navigation services
- Payment information (processed securely through third-party providers)
- Device and app usage information for performance and security
How We Use Your Information
Your information is used to:
- Provide and improve our transportation services
- Connect passengers with drivers
- Process payments and transactions
- Ensure safety, security, and fraud prevention
- Communicate important updates and support messages
Location-related information
We collect the precise or approximate locations of users or drivers to enable different services, enable tracking and safety features, prevent and detect fraud, and comply with legal requirements. We collect this information when the app is running in the foreground or background of the user's mobile device.
Data Sharing
We do not sell your personal data. Information may be shared only:
- With drivers and passengers as required to complete a trip
- With trusted service providers (e.g., payment processors)
- When required by law or legal authorities
We retain user data for as long as necessary for the purposes described above, including to provide its services and comply with legal obligations. The user has the right to delete all personal data collected by the app.
Please follow the below process to request data deletion. Steps to Request Data Deletion: Users may request deletion of their account via application only.
Follow the path "Login into the application >> Go to Profile Section >> Find "Account Settings" >> Tap on "Manage Accounts" >> Look for the option "Delete Account" to request data deletion. You will be prompted to select the reason for your decision. Once you choose the reason and submit your request, your account deletion process will begin to take effect.
Data Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
Data Retention
We retain personal data only for as long as necessary to provide services or comply with legal obligations.
Your Rights
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and related data (subject to legal requirements)
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or our official channels.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us through the support options available in the app.
